The reputation and ability of Grand Georgian to meet guest expectations is diminishing. Increasing amounts of negative guest feedback and price resistance have all been factors in moving this project forward. With high prices come high expectations.

This refurbishment will position Grand Georgian to meet and exceed the expectations of guests and permit BMR as your rental manager to continue commanding market leading rates for properties on the rental program.
In addition to the previous answer, there is also a question of form over function. Even though an item may still function it is necessary to also ask if it is current in terms of guest expectations. Guests comment frequently on the dated nature of the bathrooms and kitchens. Guests are heavily influenced in terms of their experiences by the presentation of these components within a hotel.

Aside from a dated appearance, tubs are failing throughout the building and cabinet doors are showing significant signs of wear and tear in a number of units.
Your unit will have to come off the rental program once it no longer meets the hotel standard and will be unable to generate revenue for you.
Your unit currently meets the hotel standard for Grand Georgian and will remain on the Rental Program until project work commences for the floors on which your unit(s) is situated. Once this work starts, your unit will no longer be eligible to participate in (and will be removed from) the rental program.
Under these circumstances i.e. your unit not meeting the hotel standard, you do not have to provide us with notice. Closer to the commencement of the project we will provide formal notice to you along with guidance and information that explains the process for leaving the program.
Once the project commences, units that are not proceeding will no longer be able participate in the rental program and generate any revenue. Owners appointed Blue Mountain as the exclusive rental manager at the time of purchase and are unable to rent any other way.

This part of the RMA protects the interests of all owners and applies regardless of whether or not your unit is on the Rental Program. The provision was written in support of the intended use of your property within a resort environment and protects the integrity of the hotel operation and its ability to drive revenues to the rental pool. This reason is critical to the raison d’etre of the resort such that the RMA is specifically embedded in the Declaration documentation for your condominium corporation.
Owners considering selling an un-refurbished unit in a refurbished building will, generally speaking, discover such a unit will not command the same price as its market competitors and will spend many more days on the market. In short, experience suggests an un-refurbished unit is a less attractive prospect to a potential purchaser because that unit’s ability to quickly generate revenue is compromised.
Blue Mountain provides investment into the overall viability of the resort in many areas including hospitality operations. Areas of considerable expenditure include operational support of areas such as housekeeping, maintenance, front desk, security, marketing, sales, etc. and development of resort attractions and facilities amounting to tens of millions of dollars.

BMR does not own anything in the rooms and is only retained on contract as rental manager. As such, it is unable to make direct investments in this area but does all it can to build the vitality of the resort (including the performance of the hotels) using BMR dollars through increasing the attractiveness of the resort as a destination year round and across all demographics.
If you ask to refurbish at a later date, while we would make all reasonable efforts to accommodate, this may not be possible for some time (due to resource availability and other project priorities) and any efforts to do so will incur significant increases in costs over those estimates currently in your possession because of the loss of bulk purchasing discounts and losses of economy of scale for contractor pricing, etc.

A compounding consideration is that if an owner refurbishes late, the clock counting down to the next round of refurbishments has already been ticking. The refurbishment schedule does not start again at the time an individual unit refurbishes. Delayed refurbishment actually translates into a shorter period of utility and opportunity for return on the project; the more delay that is involved the bigger that disadvantage becomes.
May 31 was selected as the deadline date for a specific reason. It accommodated and respected the rights of owners who might have elected to remove their unit from the rental program within the defined terms of the RMA. The RMA clearly sets out that if an owner wishes to remove their unit from the rental program they are entitled to do so on a first come first serve basis provided that no more than 20% of owners elect to do so. Notice for removal at an owner’s request must be given no later than June 1 in any given year.