Frequently Asked Questions

Check out this step-by-step guide to help you through the process of purchasing your 24/25 5x7® Pass on the IKON Pass site.

You must create an account on the Ikon website to purchase your 5x7® Pass. Please note this account is different from your Blue Mountain account and requires you to register as a new user. For all other Ikon account specific questions please visit the Ikon FAQ and find "Managing My Account".

Spot Insurance can be added to a purchase up to October 31, 2024 As of November 1, 2024 insurance needs to be purchased at the time of the initial 5x7® Pass purchase.

For existing 23/24 5x7® Pass holders, renewal discounts will be applied at checkout when the pass has been assigned to yourself or a member on your account.

Please make sure to check your junk folder or other email addresses associated with your season pass. If you need further assistance, please email our Contact Centre at mail@bluemountain.ca or call 1-833-583-2583.

Please note: Renewal codes will be audited to ensure each transaction matches a 2022/23 5x7® Pass holder. If a renewal code is used in a non-compliant manner, the pass holder will be required to purchase at the prevailing rate.

Please check to see if your session timed out and add the promo code again to complete purchase. Be sure you are adding the code to the "ADD A PROMO CODE" section of your cart. If you need assistance, please call our Contact Centre at 1-833-583-2583.

24/25 5x7® Passes are valid for lift access Monday to Friday from 9AM to 9PM and on Saturday and Sunday from 3:30PM to 9PM. Product valid from date of purchase through to April 30, 2025. Blackout from December 27 to December 30, 2024 from 9AM to 9PM. No day access (9 AM - 3:30 PM) on February 17, 2025. ​

Night skiing is scheduled to start December 12, 2024, and end March 15, 2025. ​​Weather and conditions permitting.

Blackout dates for the 5x7® Pass includes: No access (9AM - 9PM) on Friday, December 27 and Monday, December 30​; No Saturday or Sunday night access (3:30 - 9PM) on Saturday, December 28 and Sunday, December 29​; and, no day access (9AM - 3:30PM) on Monday, February 17, 2025. ​Weather and conditions permitting.

The Ikon Pass is your best option for unlimited access to the slopes all season and you still have most of the same four-season perks and discounts as the 5x7®️ pass.

Alternatively, if you purchase a 5x7® Pass and want to ski outside of 5x7® access dates or times, new Blackout Day and Blackout Night Lift Tickets will be available for purchase in November 2024. Alternatively, the 5x7®Pass holder Friends & Family Double Down can supplement your pass. Details and pricing for next winter’s lift tickets will be posted closer to the start of next season.

Need further help deciding which pass? Please visit our Compare Passes page.

24/25 5x7® Passes are non-refundable and non-transferable. All 24/25 5x7® Pass products are eligible for Confidence to Buy which gives pass holders options to ski and ride with confidence throughout the ski season. In addition, season pass insurance is available and may cover full or partial refunds subject to the terms and conditions of the insurance policy. Season pass insurance can be added to a purchase up to October 31. As of November 1, it needs to be purchased at the time of the initial pass purchase

Confidence to Buy is included in all 24/25 5x7® Passes purchases. The Confidence to Buy program offers a number of options for pass holders throughout the 24/25 season including the ability to defer your pass to the 24/25 ski season. Full details Confidence to Buy can be found on our website.

The 24/25 5x7® Pass comes with many additional benefits including shopping, dining, and midweek lodging discounts. Full details on Season Pass benefits can be found here.

If you're an existing 23/24 5x7® Pass holder, you will not be mailed or printed a new pass. Your 5x7® Pass is reloadable, which means that if you are planning to renew your pass for the next season, you will keep the same pass. Brand new pass holders who require their 24/25 5x7®️ Pass printed on resort to take advantage of spring skiing or snowboarding, can visit Guest Services to have your pass printed. On-resort printing is subject to availability.

If you're an existing 23/24 5x7® Pass holder, you will not be mailed a new pass. Your 5x7® Pass is reloadable, which means that if you are planning to renew your pass for the next season, you will keep the same pass. Brand new pass holders who have purchased online will receive their pass in the mail once completing both of the following requirements in their profile:

If you're an existing 23/24 5x7® Pass holder, you will not be mailed a new pass. Your 5x7® Pass is reloadable, which means that if you are planning to renew your pass for the next season, you will keep the same pass. Households with multiple new passes will be mailed at the same time, once all photos are uploaded and waivers are signed.

As soon as you complete your purchase, you can hit the slopes when your 5x7® Pass is valid for lift access.