Frequently Asked Questions
25/26 5x7® and 5x7® XL PassHow do I buy my 5x7® Pass or 5x7® XL Pass on the IKON Pass website?
Check out this step-by-step guide to help you through the process of purchasing your season pass on the IKON Pass site.
Why can’t I log into the Ikon Website?
You must create an account on the Ikon website to purchase your season pass. Please note this account is different from your Blue Mountain account and requires you to register as a new user. For all other Ikon account specific questions please visit the Ikon FAQ and find "Managing My Account".
I forgot to add Spot Insurance to my Pass when I purchased. Can I purchase it still?
Spot Insurance can be added to a purchase up to October 31, 2025 As of November 1, 2025 insurance needs to be purchased at the time of the initial season pass purchase.
I don't want to purchase my two 5x7® Friends & Family Double Down just yet. Can I still purchase them later in the season?
Yes! You will still be able to purchase these throughout the season. Each 5x7® or 5x7® XL Pass holder is eligible to purchase a maximum of two 5x7® Friends & Family Double Downs at any time in their account on the ikonpass.com website.
I'm under the age of 18, can I purchase a 5x7® or 5x7® XL Pass?
Anyone under the age of 18 years of age cannot purchase a 5x7® or 5x7® XL Pass as the release of liability waiver needs to be signed by a legal parent or guardian.
How do I purchase a 5x7® or 5x7® XL Pass as a gift?
Please visit our Step-by-Step Purchasing Guide and scroll down to Gifting a 5x7® or 5x7® XL Pass.
What if I decide afterwards that I want to purchase an Ikon Pass?
If a 25/26 Ikon Pass product is purchased, a refund could be available on the 25/26 5x7®️ or 5x7®️ XL Pass subject to terms and conditions.
When is the 25/26 5x7® Pass valid?
Buy now, ride now for the rest of the winter 24/25 season based on 5x7® Pass access. Enjoy access to 98 nights and 76 midweek days on the slopes during the 25/26 winter season. Valid for lift access Monday to Friday 9AM to 9PM and 3:30PM to 9PM on Saturday and Sunday. Blackout from December 27 to December 30, 2025 both day and night (9AM-9PM). No day access (9AM-3:30PM) on February 16, 2026.
What are the 5x7® blackout dates?
Blackout dates for the 5x7® Pass includes: No Saturday or Sunday night access (3:30 - 9PM) on Saturday, December 27 and Sunday, December 28; No access (9AM - 9PM) on Monday, December 29 and Tuesday, December 30; and, no day access (9AM - 3:30PM) on Monday, February 16, 2026. Weather and conditions permitting.
Which pass should I purchase if I want full access December 27 to December 30 or on weekend days?
The Ikon Pass is your best option for unlimited access to the slopes all season and you still have the same four-season perks and discounts as the 5x7®️ Pass. Or, if you're looking for just some weekends and holidays, check out the new 5x7®️ XL Pass which gives you access to 102 nights, 76 midweek days, 15 weekend days, and three additional flex days of your choice. Alternatively, if you purchase a 5x7® Pass and want to ski outside of 5x7® access dates or times, Night Lift Tickets or the 5x7®Pass holder Friends & Family Double Down can supplement your pass. Details and pricing for next winter’s lift tickets will be posted closer to the start of next season.
Need further help deciding which pass? Please visit our Compare Passes page.
What benefits does the 24/25 5x7® Pass include?
The 25/26 5x7® Pass comes with many additional benefits including shopping, dining, and lodging discounts. Full details on season pass benefits can be found on the Pass Perks page.
What access does Tyke Pass include?
Tyke Passes follow all 5x7® access restrictions and blackout dates. For guests looking to purchase an all-access Tyke Pass, Ikon and Ikon Base Pass provide unlimited to access to Blue Mountain and can be purchased through ikonpass.com.
When is the 25/26 5x7® XL Pass valid?
The 5x7® XL Pass lets you ski any day for the rest of the 24/25 winter season. Plus, enjoy access to 102 nights, 76 midweek days, 15 weekend days, and three additional flex days of your choice based on the 5x7® XL Access Calendar during the 25/26 winter season.
What are the 5x7® XL blackout dates?
The 5x7® XL does not have any blackout days; however, some days may be included in your access as an optional flex day. 25/26 5x7® XL Pass holders can select three (3) flex days that can be used by the pass holder anytime during the season.
What weekend access does a 5x7® XL get?
When you upgrade to the 5x7® XL, you'll enjoy unlimited skiing during the early and late winter season. Access 15 weekend days with the ability to ski on three additional flex days of your choice on weekends and holidays.
What are flex days and how do I use them?
5x7®️ XL Pass includes three flex days of your choice as outlined in the 5x7®️ XL Pass Access Calendar. Choose between optional flex days on holidays and/or weekends including: Dec 27, 28, 29, 30, Jan 10, 17, 24, 31, Feb 1, 7, 8, 14, 15, 16, 21, 22, 28, Mar 1, 7, and 8. Flex days are automatically deducted at the lift when your pass is scanned before 3:30PM on an Optional Flex Day.
What benefits does the 25/26 5x7® XL Pass include?
The 25/26 5x7® XL Pass comes with many additional benefits including shopping, dining, and lodging discounts. Full details on season pass benefits can be found on the Pass Perks page.
When is night skiing scheduled to start?
Night skiing is scheduled to start December 11, 2025 and end March 22, 2026. Weather and conditions permitting.
What is the refund policy?
25/26 5x7® Passes are non-refundable and non-transferable. All 25/26 5x7® Pass products are eligible for Confidence to Buy which gives pass holders the ability to defer their pass to receive a full credit for the purchase price paid. In addition, season pass insurance is available and may cover full or partial refunds subject to the terms and conditions of the insurance policy. Season pass insurance can be added to a purchase up to October 31. As of November 1, it needs to be purchased at the time of the initial pass purchase
What is Confidence to Buy?
Confidence to Buy is included in all season passes purchases. The Confidence to Buy program offers a number of options for pass holders throughout the 25/26 season including the ability to defer your pass to the 26/27 ski season. Full details for Confidence to Buy can be found on our purchasing guide.
Are you printing passes on-Resort?
If you're an existing 24/25 5x7® Pass holder, you will not be mailed or printed a new pass even if you upgrade to a 5x7® XL. Your 5x7® Pass is reloadable, which means that if you are planning to renew your pass for the next season, you will keep the same pass. Brand new pass holders who require their 25/26 season pass printed on resort to take advantage of spring skiing or snowboarding, can visit Guest Services to have your pass printed. On-resort printing is subject to availability.
When can I expect to receive my season pass in the mail?
If you're an existing 24/25 5x7® Pass holder, you will not be mailed a new pass. Your pass is reloadable, which means that if you are planning to renew or upgrade your pass for the next season, you will keep the same pass. Brand new pass holders who have purchased online will receive their pass in the mail once completing both of the following requirements in their profile:
- Complete release of liability waiver
- Upload pass photo
Will multiple passes be mailed at the same time?
If you're an existing 24/25 5x7® Pass holder, you will not be mailed a new pass even if you upgrade to a 5x7® XL. Your pass is reloadable, which means that if you are planning to renew your pass for the next season, you will keep the same pass. Households with multiple new passes will be mailed at the same time, once all photos are uploaded and waivers are signed.
What if I have Ikon account specific questions?
Please visit the Ikon FAQ and find "Managing My Account".
How can I speak to someone to answer additional questions?
Email us at mail@bluemountain.ca or call 1-833-583-2583.