Rentals Frequently Asked Questions | Blue Mountain Resort

Village or South? Village: Activity Central

The Village Learning Centre is located beside Activity Central, in the heart of Blue Mountain Resort. Private Lessons and Adult Group Lessons are available here. Performance Skis and Performance Snowboard Rentals can only be redeemed at this location.

South Base Lodge

Available on Weekends & Holidays throughout the winter season. This Lodge also hosts a Guest Services and Rentals Location. If you wish to sign up for a Kids Group Lesson, South Base Lodge is your ideal place to be. Typically, for a faster pick up, choose South Base Lodge as your rental pickup location.

Parking

We recommend arriving 90 minutes before your lesson start time. Refer to your booking confirmation email for which location you've chosen for your lesson: the Village or South location.

Parking Lot Details See Parking Map

P1

South Base

P2

Village Base

Lift Tickets

Lift tickets will need to be purchased separately from rentals with the exception of the the Beginner Bundles, which include a Beginner Lift Ticket.

Purchase Lift Tickets

Frequently Asked Questions

What's included with my rentals?

Rentals include skis (and poles for Adults) or snowboard, boots, and a helmet.

What size boots and poles are offered?

Ski poles are available in the following sizes: 115cm, 120cm, and 125cm.
Women's ski or snowboard boots are available in US sizes 5 to 10.
Men's ski or snowboard boots are available in US sizes 6 to 12.

Are helmets mandatory?

Helmets are mandatory in all Snow School lessons for participants who are 17 years of age and younger and are strongly encouraged for all other skiers or snowboarders.

Can I rent a jacket, goggles, or gloves?

Unfortunately, we do not rent out these items. Please ensure that you have everything you need to ski and snowboard, including pants, jackets, goggles and gloves before you leave home or purchase them at one of our retail locations.

Do I need to schedule a rental pickup appointment?

We no longer require rental appointments, however we recommend allowing at least 1 hour to pick up your equipment from the desired time of your arrival to the rental shop.

How long does it take to pick up rental equipment?

Processing times vary; however, we recommend allowing at least 1 hour to pick up your equipment from the desired time of your arrival to the rental shop.

I booked my rentals at one location, but I need to change It?

To change your booking, please call the Contact Centre at Toll Free: 1-833-583-BLUE (International Callers: 1-705-419-2409)

Can I rent just skis, snowboards or boots?

Unfortunately, individual items cannot be purchased on their own. Ski and Snowboard rentals are only available in full rentals or bundles which includes men's or women's skis/snowboard, boots, and helmet.

What ski/snowboard brands are offered?

Ski rentals are Rossignol.
Snowboard rentals are Burton.

What do I do with my equipment if I have a multi-day rental?

You may keep your rentals for the duration chosen for multi-day rentals and they do not need to be returned during rest days. For example, 2 of 3 Day Ski Rentals are valid for 2 of 3 days allowing for one rest day within a 3-day consecutive period, if desired.