Employee Engagement Survey

An anonymous online survey
START EMPLOYEE ENGAGEMENT SURVEY START EMPLOYEE INCLUSION SURVEY

We’re gearing up for the 2025 Employee Engagement Survey, and we can’t wait to hear what our employees have to say! Your voice is extremely important to the future direction of not only our resort, but Alterra as a whole. It’s important to use this opportunity to be candid about your thoughts and share your ideas.

Two people walking down a snow covered street with snowboards.
Two people walking down a snow covered street with snowboards.

Your Mental Health Matters!

A group of people sitting around a table talking.
A group of people sitting around a table talking.


What Mental Health Resources are Available to Employees?

There may be a time when you or a colleague could use some unbiased help or advice with a personal matter. We want to ensure that every employee has access to assistance whenever it is required, and that everyone is aware of the resources available.

ComPsych - Employee Assistance Program
No-cost, confidential solutions to life's challenges

  • 24/7 Support, Resources & Information.
  • Available to all employee and their household members.
  • Provides access to support for a variety of topics
  • Emotional Support for anxiety, depression, stress, grief, loss, life adjustments and relationship/marital conflict.
  • Work-Life Solutions including child and elder care, pet care, moving or home repair contractors etc.
  • Legal Guidance including family law, wills, trusts and more.
  • Financial Resources for retirement planning, taxes, mortgages, insurance, budgeting, debt and bankruptcy.
  • Wellness Tools for positive lifestyle changes like smoking cessation, nutrition, exercise, and weight management.
  • Online Support including articles, podcasts, videos, slideshows, training sessions etc.
  • It is confidential. Blue Mountain does not know that you called or what you called about.


    • Call: 866-365-0892
    Toll Free 877-373-4763
    The toll-free number gives you direct 24/7 access to a Guidance Consultant who will answer your questions and refer you to a counselor or other resources if needed.

    Online: guidanceresources.com
    App: GuidanceResources*Now
    Web ID: ALTERRA
    Local Resources


    Georgian Bay Family Health Team

    Is a collaborative team of interdisciplinary health care professionals delivering quality health care in a patient-centered environment. Family Health Teams are primary health care organizations that include a team of family physicians, nurse practitioners, registered nurses, social workers, dietitians, and other professionals. https://gbfht.ca/



    Collingwood General & Marine Hospital

    If in crisis, go to hospital. Outpatient Mental Health referrals will be made when you go to the hospital. https://cgmh.on.ca/

    Provincial Resources

    211Ontario – 211 is a helpline that easily connects people to the social services, programs and community supports they need.


    988 (CAMH) – Canadian Suicide Prevention Helpline.


    The service offers trauma-informed and culturally affirming support to anyone who is thinking of suicide, or who is worried about someone they know. While the focus of 9-8-8 is on suicide prevention, no one who reaches out to the service will be turned away. By calling or texting 9-8-8 you can connect with a trained responder who’s ready to listen without judgement.

    Blue Mountain Within Alterra

    At Blue Mountain we quite often hear about how small our “non-mountain” is but within Alterra it is viewed as a resort with opportunity for investment.
    A worker is working on a garden in front of a house.
    A worker is working on a garden in front of a house.

    Alterra owns 13 resorts & some of the largest in North America including; Mammoth, Deer Valley, Steamboat, Palisades Tahoe. Blue Mountain has the smallest terrain offering; however, in all other categories we punch well above our size when compared to the other 13 resorts.

    • Room Nights
    • Lodging Revenue
    • Activity Revenue
    • Summer Revenue
    • Contact Centre Volume
    • Conference Revenue
    • Number of Employees & Year Round Employees
    • EES Participation

    Frequently Asked Questions
    WHAT is the EES?
    EES (Employee Engagement Survey) is an anonymous online Survey, that is administered by a 3rd party company, for employees to provide feedback and suggestions about their experience here at Blue.


    WHO participates?
    All employees (occasional, part-time, full-time, seasonal and year-round) at all levels of the organization are invited and encouraged to participate.


    WHERE do I take it?
    All current employees will receive an email with a link to the online survey. A QR code will also be provided on posters and other materials. The survey is mobile friendly.
    A woman wearing a helmet and smiling.
    A woman wearing a helmet and smiling.

    WHEN is it happening?
    The survey opens on Friday February 14 and will run until Sunday March 2. This gives 2.5 weeks and 3 weekends for everyone to participate.
    And the most important W of all...



    WHY is it important?
    Your Voice Moves Mountains! The feedback and suggestions provided by employees through the EES helps to guide future initiatives and improve the employee experience! It’s anonymous and the perfect way to really get involved in our corporate culture and be a change-maker within the organization.



    FACT: This is your opportunity to share your feelings and ideas candidly. Although some things take longer than others to implement, employee feedback is always heard. We want to be kept accountable for reporting how your collective involvement has influenced strategies.
    Why your voice matters.

    We said that your voice can move mountains, and that is absolutely true. Here are some perfect examples of how feedback received on the Employee Engagement Survey resulted in some spectacular outcomes.

    Not every idea needs to be large scale. Although we welcome big thinkers, sometimes it’s the small things that make huge ripples across the company. So, never think your idea is too small or your feedback isn’t valued. We want to hear it all!