Welcome to the 2023/24 Season!

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Hours Blue Mountain current hours of operation
Holiday Gift Guide Add some fun to the holiday and take a look at our top three picks for every person on your list.
Deals and Packages The Official Blue Mountain Resort website has the best deals on play, stay and spa packages near Collingwood, ON. Book online for the highest savings!
Day Tickets Find lift tickets, bike tickets and activity tickets for your Ontario winter or summer vacation. The best deals are on the Official Blue Mountain Website.

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Activity Change & Cancellation Policy

Change or cancel your trip.

Blue Mountain Resort offers a couple of options in changing or cancelling your tickets:

Cancelations made up to 72 hours prior to the scheduled date are eligible for a full refund. Guests that would like to cancel their activities may do so by emailing refund@bluemountain.ca. See list of activities eligible for refund below.
Within 72 hours of your scheduled arrival, the following activities become non-refundable, non-transferable, and cannot be applied towards future use:
- Lift Tickets
- Gondola Tickets
- Attraction Tickets,
- Rentals
- Snow How Bundle
- Play All Day Pass
- Explore Pass
- Agora Tickets

For Snow School Lesson, Guided Tour or Hotel booking cancellations within the 72-hour arrival window, guests are encouraged to speak with a Contact Centre Agent to discuss their options by calling 1-833-583-2583. Please note, we may be experiencing high call volumes and appreciate your patience.
Same-day changes, cancellations, or failure to show up to your activity will result in a full forfeit of your payment.
For questions regarding the 5x7® Pass Adventure Insurance or Terms and Conditions, please follow the link below.

For more details, please visit our Terms and Conditions page.